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FAQs
Welcome to The Safe Space Community FAQ!
We know you’ve got questions, and we’ve got answers! Whether you’re here to learn about our coaching, courses, or how to be part of the community, this page is your go-to guide. If you don’t see what you’re looking for, feel free to reach out at support@thesafespacecommunity.org.
General Questions
What is The Safe Space Community (TSSC)?
TSSC is a personal development and coaching platform designed to help you shift from self-doubt to self-trust. Through coaching, courses, and community, we create a space where you can grow, heal, and step into your power.
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How can I join The Safe Space Community?
You’re already here! 🎉 But if you want to go deeper, follow us on TikTok, Instagram, and YouTube, sign up for our coaching programs, or attend our workshops.
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Where can I follow TSSC on social media?
We’re vibing over on TikTok, Instagram, and YouTube! Come connect, learn, and grow with us.
Coaching Questions
What coaching services do you offer?
We currently offer 1:1 coaching sessions, group coaching, and specialized coaching packages designed to help you move from overthinking to action. You can find all the details and book a session here
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How do I book a coaching session?
Easy! Head to our booking page, choose your session, and lock in your spot. We’ll handle the rest!
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Do you offer payment plans?
Yes! We offer flexible payment plans on select coaching packages. You can choose from:
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3-session package: $297 or two payments of $150
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6-session package: $397 or three payments of $135
Payment plans are available at checkout. If you have questions, email support@thesafespacecommunity.org.
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Can I book a call before signing up for coaching?
Yes! We offer a 30-minute Clarity Call for $25, which can be applied toward your coaching package if you decide to sign up. This allows you to ask questions and see if coaching is the right fit for you. Book your call here.
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What’s your cancellation/refund policy?
Life happens! You can reschedule your session with at least 24 hours' notice. However, all coaching sales are final—no refunds once the session has started or has been completed.
Booking & Payments
What payment methods do you accept?
We accept all major credit/debit cards and PayPal. If you have any issues, email support@thesafespacecommunity.org.
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Do you offer refunds?
For coaching and digital products, all sales are final. If there’s an issue with access or content, let us know, and we’ll make it right!
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How do I reschedule or cancel my session?
Use the reschedule link in your confirmation email or email support@thesafespacecommunity.org at least 24 hours in advance to move your session.
Contact & Support
How do I contact support?
For help, email support@thesafespacecommunity.org. Our response time is typically 24-48 hours (Monday–Friday).
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Can I work with Starr Tasha 1:1 outside of coaching packages?
Right now, all 1:1 sessions must be booked through our coaching page. If you’re looking for a custom collaboration, reach out via email to discuss opportunities.